Refund Policy / Additional Fees

Rescheduling  Fees:

No fees will be applied if Mount Up is notified with over 7 days prior to the scheduled class.

$25.00  if Mount Up is notified at least 3 days prior to scheduled class. 

$75.00 if Mount Up is notified less than 3 days prior to scheduled class. 

Class Retake Fees:

$75.00 Prior to Motorcycle Training (may include being late to class, incorrect or no paperwork, improper gear, illness, family emergency,  etc.)

$100 After Motorcycle Training Has Begun (may include failed class, instructor dismissal, not attending Day 2 of a two-day course, emergency situations, etc.)  

Mount Up offers no refunds once class has begun. If a student fails the class for any reason*, they will need to take the complete course again. (*Reasons may include: arriving late for class, non-attendance, dismissal by instructor, improper riding gear, failing any part of the class, etc.)

Reasonable accommodations will be made by Mount Up to assist the student with completing the course.

Although no one is guaranteed to pass an MSF course, we do however offer class retakes or rescheduling for an additional fee for specific issues regarding students not passing on their first attempt (see above).